Know what needs protecting
Document the hosting, domain, application and integrations. Confirm the backup scope; a WordPress recovery can require both files and its database.
Define routine checks, small changes and recovery responsibilities so the site remains manageable.
Prices cover the listed scope. Additional work and external costs are quoted separately.
Website care brings together recovery, change control and checks on the features your business depends on.
Document the hosting, domain, application and integrations. Confirm the backup scope; a WordPress recovery can require both files and its database.
Review updates and content changes against the agreed scope. Keep a release history and identify who can authorise higher-impact work.
Review availability, contact routes and key forms after changes. Agree how an incident is reported, investigated and escalated.
A backup is most useful when the restoration process and responsible owner are also known.
Platform reference: WordPress: backup and restoration guidance
Identify the care scope your website actually needs and establish access, recovery and ongoing maintenance ownership.
Review the stack, host, urgent concern and custom features.
Separate standard platform care from application or integration work needing specialist scope.
Map accounts, backups, restore responsibility and third-party dependencies.
Identify who can approve updates and authorise recovery after an incident.
Review forms and essential integrations against the agreed care responsibilities.
Record failures, named owners and the action required for each issue.
Route routine work to WordPress maintenance, Shopify support or a defined custom agreement.
Remove duplicated tasks and agree capacity, reporting and escalation coverage.
Platform health and ownership register, critical-journey checks and the appropriate ongoing care plan.
Outside this scope: Duplicate package sold on top of the same platform care, unlimited custom-code changes and unsupported stacks
Onboarding then agreed recurring checks
Platform-specific support determines final fee
Choose the relevant WordPress or Shopify care plan. Shared tasks are counted once in the agreed quote.
If the full scope is beyond your budget, we’ll prioritise the most useful work and agree a smaller first phase with you.
Share what is available. We’ll identify any missing access or inputs during scoping.
Published prices apply to the listed scope. Deliverables, timing, revisions and external costs are confirmed before work starts.
An illustrative delivery approach to help you review the scope. This is a planning example, not a client case study.
| Stage | Example work | Acceptance or decision |
|---|---|---|
| WordPress site | Routine updates, backups, restore checks and limited content edits. | Use the WordPress maintenance scope and confirm hosting compatibility. |
| Shopify store | A queue of agreed design and development tasks within purchased hours. | Use Shopify support and agree priorities, rollover and release checks. |
| Custom system | Application code, integrations and service-specific monitoring. | Assess dependencies and agree a dedicated maintenance scope. |
Explore the screenshots and open each project’s case study for context. Select an image to inspect it in the viewer.
Desktop page experience
A desktop test snapshot, shown with its original scores and page preview.
Sitemap processing status
The submitted sitemap’s processing result and discovered-page count.
Each image is a separate report excerpt. Reporting windows and filters may differ; screenshots alone do not establish sales, growth or an ongoing ranking.
Illustrative platform screens show the type of work and reporting. These are not client results.
Check backup components, retention and the steps needed for a safe restoration.
Track acceptance checks, review decisions and the material needed for handover.
Explore eight illustrative projects, from the initial brief to delivery and acceptance. Businesses and data in these walkthroughs are fictional.
A service website the practice team can confidently maintain.
Illustrative project
Explore the walkthroughContent and service pages your team can manage.
A campaign page and enquiry journey.
Research or experiments based on readiness.
This page helps you select the relevant care plan. WordPress maintenance focuses on updates, backups and site health; Shopify support provides a prioritised development and design task allowance. Buy the plan that matches the platform and work required. The same tasks should appear once in your quote, not as an extra charge under a general maintenance package.
Start with a health and access review. Custom applications, complex commerce features or unsupported integrations may need a separate maintenance scope with their own monitoring, deployment and incident responsibilities.
The covered site, working hours and timezone, response targets, incident channel, included hours, overage approval and responsibility for hosting or third-party outages. These details belong in the actual care agreement.
WordPress $100 – $250 / month; Shopify from $400 / month. Platform-specific support determines final fee These are published USD prices. The written quote must state the complete cost, payment schedule and applicable taxes.
Onboarding then agreed recurring checks. To scope the work, prepare: Stack; host; urgent concern. The schedule starts after the required access, inputs and approvals are ready.
Use the listed deliverables and exclusions as the starting point. The quote must state acceptance checks, review rounds, payment stages, cancellation arrangements and any ongoing support. Requested additions need an agreed cost and schedule before implementation.
Tell us where you are, what needs to change, and what success would look like for your business.