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Website Maintenance

Keep a dependable website after launch.

Define routine checks, small changes and recovery responsibilities so the site remains manageable.

Service pricing · USDWordPress $100 – $250 / month; Shopify from $400 / month
Delivery planning

Onboarding then agreed recurring checks

Find support for my platform

Prices cover the listed scope. Additional work and external costs are quoted separately.

A practical approach

Keep the everyday customer journey working.

Website care brings together recovery, change control and checks on the features your business depends on.

Know what needs protecting

Document the hosting, domain, application and integrations. Confirm the backup scope; a WordPress recovery can require both files and its database.

Control routine changes

Review updates and content changes against the agreed scope. Keep a release history and identify who can authorise higher-impact work.

Check business-critical features

Review availability, contact routes and key forms after changes. Agree how an incident is reported, investigated and escalated.

A backup is most useful when the restoration process and responsible owner are also known.

Platform reference: WordPress: backup and restoration guidance

Assess my requirements
Website Maintenance

What we’ll deliver.

Identify the care scope your website actually needs and establish access, recovery and ongoing maintenance ownership.

  • Nobody owns routine website upkeep.
  • Minor fixes accumulate between projects.
  • You need a clear distinction between maintenance and redesign.

Identify the platform and risks

Review the stack, host, urgent concern and custom features.

How we check it

Separate standard platform care from application or integration work needing specialist scope.

Confirm access and recovery owners

Map accounts, backups, restore responsibility and third-party dependencies.

How we check it

Identify who can approve updates and authorise recovery after an incident.

Check critical customer routes

Review forms and essential integrations against the agreed care responsibilities.

How we check it

Record failures, named owners and the action required for each issue.

Select one coherent care plan

Route routine work to WordPress maintenance, Shopify support or a defined custom agreement.

How we check it

Remove duplicated tasks and agree capacity, reporting and escalation coverage.

Your handover

Platform health and ownership register, critical-journey checks and the appropriate ongoing care plan.

Prepare my service brief
Included scope and boundaries
  • Platform triage
  • access/ownership register
  • form/integration checks
  • backup/recovery responsibility map
  • monthly activity record
  • route to WP or Shopify support

Outside this scope: Duplicate package sold on top of the same platform care, unlimited custom-code changes and unsupported stacks

Scope and investment

Plan the work and the budget together.

Published pricing · USD

WordPress $100 – $250 / month; Shopify from $400 / month

Onboarding then agreed recurring checks

Additional costs

Platform-specific support determines final fee

What changes the cost?

Choose the relevant WordPress or Shopify care plan. Shared tasks are counted once in the agreed quote.

Working with your budget

If the full scope is beyond your budget, we’ll prioritise the most useful work and agree a smaller first phase with you.

What we need from you

  • Stack
  • host
  • urgent concern

Share what is available. We’ll identify any missing access or inputs during scoping.

Published prices apply to the listed scope. Deliverables, timing, revisions and external costs are confirmed before work starts.

View a delivery checklist for this service

Choose the right care plan

An illustrative delivery approach to help you review the scope. This is a planning example, not a client case study.

StageExample workAcceptance or decision
WordPress siteRoutine updates, backups, restore checks and limited content edits.Use the WordPress maintenance scope and confirm hosting compatibility.
Shopify storeA queue of agreed design and development tasks within purchased hours.Use Shopify support and agree priorities, rollover and release checks.
Custom systemApplication code, integrations and service-specific monitoring.Assess dependencies and agree a dedicated maintenance scope.
Download the example checklist · CSV
From the supplied reports

A closer look at the reports.

View illustrative platform examples
Tools and delivery

Platform examples

Illustrative platform screens show the type of work and reporting. These are not client results.

DataWordPress / UpdraftPlus · AI-generated illustration
WordPress / UpdraftPlus

Backup and maintenance review

Check backup components, retention and the steps needed for a safe restoration.

DataNotion · AI-generated illustration
Notion

Project acceptance and handover

Track acceptance checks, review decisions and the material needed for handover.

Optional delivery walkthroughs · illustrative
Project walkthroughs

From idea to something you can inspect.

All project walkthroughs

Explore eight illustrative projects, from the initial brief to delivery and acceptance. Businesses and data in these walkthroughs are fictional.

DataFigma · AI-generated illustration
WordPress design and development

Juniper Dental Studio

A service website the practice team can confidently maintain.

Illustrative project

Explore the walkthrough
Compare related services
Before you decide

Questions worth asking.

How is this different from your Shopify or WordPress support?

This page helps you select the relevant care plan. WordPress maintenance focuses on updates, backups and site health; Shopify support provides a prioritised development and design task allowance. Buy the plan that matches the platform and work required. The same tasks should appear once in your quote, not as an extra charge under a general maintenance package.

Which plan suits a site with custom features?

Start with a health and access review. Custom applications, complex commerce features or unsupported integrations may need a separate maintenance scope with their own monitoring, deployment and incident responsibilities.

What should be agreed before support starts?

The covered site, working hours and timezone, response targets, incident channel, included hours, overage approval and responsibility for hosting or third-party outages. These details belong in the actual care agreement.

What is the starting budget and what is separate?

WordPress $100 – $250 / month; Shopify from $400 / month. Platform-specific support determines final fee These are published USD prices. The written quote must state the complete cost, payment schedule and applicable taxes.

When can the work begin and what do you need from me?

Onboarding then agreed recurring checks. To scope the work, prepare: Stack; host; urgent concern. The schedule starts after the required access, inputs and approvals are ready.

How are revisions, extra work and support agreed?

Use the listed deliverables and exclusions as the starting point. The quote must state acceptance checks, review rounds, payment stages, cancellation arrangements and any ongoing support. Requested additions need an agreed cost and schedule before implementation.

Start with the right questions

Let’s scope your next step.

Tell us where you are, what needs to change, and what success would look like for your business.

Plan my project