Approve the business information
Confirm the current details, previous names or contact information, categories, hours and public-address settings.
How we check it
One approved business record is used for the agreed work.
Local Citation Management
Help customers find the right business details.
Correct outdated business listings, resolve ownership gaps and keep your name, address, phone and website consistent across the directories that matter to your customers.
Prices cover the listed scope. Additional work and external costs are quoted separately.
Local Citation Management
What we’ll deliver.
Find outdated details, recover listing access and work through an agreed correction plan for one business location. The starting scope audits up to 25 records and covers corrections or submissions to up to 20 selected directories.
- Customers find an old address or phone number.
- You have duplicate listings or lost account access.
- You want clear live URLs and completion records.
Find the records that need attention
Audit up to 25 relevant records for outdated details, duplicate entries and ownership gaps. Prioritise customer-facing errors.
How we check it
Each issue has a source URL, a proposed fix and a priority.
Correct, claim or submit
Work on up to 20 selected directories. Record publisher requests, access requirements and verification actions.
How we check it
Keep submitted work separate from accepted and published changes.
Recheck and hand over
Open the selected public listings, compare their details with the approved record and document remaining work.
How we check it
Every live status includes a checked URL and review date; pending items have a next action.
Your handover
A listing register with public URLs, issues found, changes requested, submission and check dates, account owners, live status and the next action for anything unresolved.
Included scope and boundaries
- 1 business/location
- audit 25 relevant records
- prioritise duplicates and inconsistencies
- corrections/submissions to up to 20 selected directories
- ownership register
- submitted-versus-live status report
Outside this scope: Guaranteed acceptance, guaranteed links/rankings and fees charged by directories
Directory selection
Be accurate where customers look.
A local citation is an online mention of your business details, often in a map or directory listing. We build your priority list around your location, industry, existing listings and the information that needs correcting.
Google Business Profile
For eligible businesses with a customer-facing location or a service area. Review the existing profile before creating another.
What we review
Business name, category, location, phone and opening hours.
Free profile; verification required.
Official platform informationApple Business
Manage how your business appears across Apple’s customer-facing services. Apple Business now includes the former Business Connect tools.
What we review
Location information, place card, website and approved photos.
Check location eligibility and verification.
Official platform informationBing Places for Business
Create or claim a business listing through Microsoft’s current business portal. Review imported details before relying on them.
What we review
Contact details, category, hours and location accuracy.
Free listing management.
Official platform informationYelp
Claiming a business page lets you manage its information. We check for an existing page and access before proposing a new submission.
What we review
Business details, service information, photos and ownership.
Claiming is free; advertising is separate.
Official platform informationBetter Business Bureau
Check the directory for an existing BBB Business Profile, then request a claim or addition where relevant to your market.
What we review
Business identity, contact details and the correct profile.
Free profile; accreditation is a separate programme.
Official platform informationHouzz
A relevant option for builders, remodelers and design professionals. A business profile can appear in the Find Professionals directory.
What we review
Service categories, coverage and approved project information.
Free profile route; paid products are separate.
Official platform informationHow we choose your list
Start with the platforms your customers use, then review relevant local chambers, trade associations and specialist directories. Each proposed destination needs a clear reason for inclusion, an access route and an agreed cost. These are candidate platforms; your final list is agreed before work begins.
Official platform information reviewed October 2, 2026. Availability and paid options depend on the publisher and market.
Scope and investment
Plan the work and the budget together.
$150 – $350 / cleanup project
2–4 weeks for work; publication timing varies
Additional costs
Any paid directory options, memberships or listing software are itemised separately for approval. Free profile creation does not carry a directory submission fee.
What changes the cost?
Extra locations and difficult duplicate/ownership cases scoped separately
Working with your budget
If the full scope is beyond your budget, we’ll prioritise the most useful work and agree a smaller first phase with you.
What we need from you
- Approved business name, location or service area, phone and website
- Previous names, addresses or phone numbers that may still appear
- Business-owned listing access and a contact for verification
- Approved categories, hours and business photos
Share what is available. We’ll identify any missing access or inputs during scoping.
Published prices apply to the listed scope. Deliverables, timing, revisions and external costs are confirmed before work starts.
View a delivery checklist for this service
A citation delivery register
An illustrative delivery approach to help you review the scope. This is a planning example, not a client case study.
| Stage | Example work | Acceptance or decision |
|---|---|---|
| Existing listing | Check business name, address or service area, telephone and website. | Record discrepancies and ownership access. |
| Selected submission | Submit approved business details to a relevant directory. | Mark Submitted until verification and publication are confirmed. |
| Handover | Provide live URLs, pending actions and account ownership notes. | Do not count pending or rejected submissions as live placements. |
A ScaleXSol product
ScaleXBizz
Local discovery & business listings
Help customers find service providers by category and location. ScaleXBizz brings business profiles, service information and contact details into one place.
- Search by service and location
- Business profiles and service details
- Direct contact with providers
- Business listing submissions
For a business owner
Prepare your business name, category, service location, website and contact information. Use the directory enquiry to discuss a listing and who can keep its information current.
For someone finding a provider
The directory supports discovery by service and location, with profiles and provider contact details. Tell us the service and area you need when asking about access.
How are listings approved and priced?
Request the current listing options, review criteria and any charges before submitting business information. A listing does not imply a guaranteed enquiry volume or a paid endorsement.
Accuracy & handoverOne approved business record.
One approved business record.
A clear record of every change.
NAP means name, address and phone number. Our review also covers the website, categories, hours and account ownership.
Business name
Use the approved name customers recognise; investigate old names or conflicting versions.
Address or service area
Confirm the real location and the correct public-address setting for the business model.
Phone & website
Check that calls and links reach the intended business or location.
Categories & hours
Review the service category, regular hours and any known seasonal changes.
Google’s rules require accurate business information. Service-area businesses should hide their address when customers are not served there. Read Google’s business guidelines
Know what is actually complete.
Your register includes the directory, listing URL, issue found, requested change, submission date, last check, access owner and next action.
| Status | Meaning |
|---|---|
| Audited | The current listing, discrepancy and recommended action are recorded. |
| Submitted | An edit or claim has been sent; publication is still pending. |
| Needs owner action | Verification, account access or business evidence is required. |
| Live & checked | The published URL has been opened and its details checked against the approved record. |
| Unresolved | A rejection, duplicate or access issue remains, with a named next action. |
Duplicates need a careful review.
We establish whether records describe the same business, a move or distinct eligible locations. Ownership and merge requests follow the publisher’s process; approval is recorded separately from the request.
Google’s duplicate-profile guidanceMeasure accuracy and useful coverage.
Completion is based on checked listings and resolved issues. Local ranking also depends on relevance, distance and prominence, so a citation count cannot promise a position in search results.
How Google explains local rankingFrom the supplied reports
A closer look at the reports.
Explore the screenshots and open each project’s case study for context. Select an image to inspect it in the viewer.
Google Maps
Luka Chem-Dry
Business information in local results
A local listing reference for reviewing the name, location and customer-facing business details.
Google Maps
Phone Repair and More
Local listing presentation
A listing reference showing business information and the local-results context.
Google Maps
Galaxy Cell World
Business listing in search
The listing and local search results as captured in the report.
Each image is a separate report excerpt. Reporting windows and filters may differ; screenshots alone do not establish sales, growth or an ongoing ranking.
Explore the projects behind these reports.
Read the business context, documented work and results shown in each screenshot.
Browse project case studiesCompare related services
- Keep a local profile accurate
Profile setup, posts and review workflows.
- Improve website discovery
Ongoing service-page and search work.
- Understand the problems first
An audit to hand to your team.
Before you decide
Questions worth asking.
Which listings will you fix, and will I keep the accounts?
The cleanup starts with an audit of up to 25 records and work on 20 selected directories. Selection depends on location, business category and listing quality. Keep a register distinguishing submitted, verified, live, rejected and duplicate records. Use business-owned access where possible; directory fees and approval decisions remain separate.
Does a submission guarantee a live listing?
No. A submission may need verification, payment or a publisher review. The handover records status, the listing URL when live, verification owner and any unresolved duplicate. We check the published details before marking the work live and checked.
Can you help after a move or phone-number change?
Yes. Share the previous details as well as the current approved information. We prioritise records customers may still find, document the correction requests and recheck the selected live listings. On Google, a move is handled by updating the existing profile rather than automatically creating a new one.
Can a home-based service business keep its address private?
We agree the address-display rules before submissions. Google service-area businesses should hide an address where customers are not served. Other directories have their own eligibility and display settings, which we check individually.
Will I keep ownership of the accounts?
Yes. Use business-owned accounts and delegated access where the platform supports it. The handover identifies the account owner and outstanding verification steps. Passwords do not belong in a public listing report.
Is this a one-time cleanup or ongoing management?
The starting scope is a cleanup project. Ongoing checks can be scoped separately if you change locations, hours, phone numbers or services frequently. The quote specifies the directories, review frequency and included follow-up.
Is your own directory the entire citation service?
No. ScaleXBizz is our local business directory product. Any proposed inclusion is itemised and assessed for relevance; the citation engagement covers a separately agreed set of directories.
What is the starting budget and what is separate?
$150 – $350 / cleanup project. Any paid directory options, memberships or listing software are itemised separately for approval. Free profile creation does not carry a directory submission fee. These are published USD prices. The written quote must state the complete cost, payment schedule and applicable taxes.
When can the work begin and what do you need from me?
2–4 weeks for work; publication timing varies. To scope the work, prepare: Approved business name, location or service area, phone and website; Previous names, addresses or phone numbers that may still appear; Business-owned listing access and a contact for verification; Approved categories, hours and business photos. The schedule starts after the required access, inputs and approvals are ready.
How are revisions, extra work and support agreed?
Use the listed deliverables and exclusions as the starting point. The quote must state acceptance checks, review rounds, payment stages, cancellation arrangements and any ongoing support. Requested additions need an agreed cost and schedule before implementation.
Getting started
Start with the right questions
Plan my projectLet’s scope your next step.
Tell us where you are, what needs to change, and what success would look like for your business.